Privacy Policy

Effective Date: 03/06/2025
Business Name: RoamAsia
Registered Address: 12 Oaklands Park, K67YV12, Swords, Ireland
Contact Email: roamasiainfo@roamasia.net

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our travel planning services or interact with our website. We are committed to ensuring your privacy and complying with the General Data Protection Regulation (GDPR) and Irish data protection laws.

2. Who We Are

RoamAsia is a travel planning service registered in Ireland.
We act as a Data Controller under GDPR with respect to your personal data.

3. What Data We Collect

We may collect and process the following personal data: Identification data: Name, email address. Travel preferences: Destinations, travel dates, budget, accommodation and activity preferences. Communication records: Emails or messages exchanged with us. Website usage data: IP address, browser type, and cookies.
We do not collect or store payment information (e.g., credit card numbers), as all payments are handled by third-party payment providers.

4. How We Use Your Data

We use your data to: Provide you with tailored travel planning services. Communicate with you about your travel plans. Improve our services. Comply with legal and tax obligations.

5. Legal Basis for Processing

Under GDPR, our legal bases for processing your personal data are: Performance of a contract – to deliver the services you request. Consent – for optional communications such as newsletters. Legal obligation – for compliance with tax or regulatory obligations. Legitimate interest – to improve our services and ensure business continuity.

6. How We Share Your Data

We do not sell or rent your data.
We may share your data with: Our professional service providers (e.g., accountants, IT providers). Legal authorities if required by law.

We do not transfer your data outside the European Economic Area (EEA) unless appropriate safeguards are in place.

7. Data Retention

We retain your data: For the duration of our business relationship For up to 6 years afterward, for legal and tax purposes (unless you request deletion earlier and no legal obligation prevents it).

8. Your Rights Under GDPR

You have the right to: Access your data, correct inaccurate data, request deletion of your data, object to or restrict processing, data portability, withdraw consent (where consent was given).
To exercise your rights, email us at roamasiainfo@roamasia.net. We will respond within 30 days.

9. Cookies and Website Tracking

If we use cookies or tracking tools on our website, we will: Inform you via a cookie banner. Offer a way to manage your preferences. Only use non-essential cookies with your consent.

10. Data Security

We take appropriate technical and organisational measures to protect your data, including: Secure email and storage. Access restrictions. Regular backups

11. Complaints

If you have concerns about your data, please contact us first.
You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:
Website: https://www.dataprotection.ie
Phone: +353 57 868 4800

12. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on our website and will be effective as of the date published.